FAQ · FIVE GROUPS
Questions, answered plainly
The things buyers ask before they order. If yours isn't here, write to support@seocourier.com.
Buying & pricing
Do I need to talk to you before I buy?
No. Every service has a price and an Add to Cart button. If you want to talk first, the 20-minute check is free.
Why do you publish prices?
Because hiding them helps nobody. You can compare us on the page, and we can skip the sales calls.
Are prices final?
They exclude 25 % VAT, which is shown in your cart. The variant names say where one tier ends and the next begins.
Do you offer discounts?
We don't use promo codes. Packages bundle services at one monthly price.
How do I pay?
At checkout. In the current test mode, no payment is taken. We invoice companies with a CVR or EU VAT number.
Process
What happens after I order?
You receive a receipt, then a kickoff email within 5 working days (48 hours with priority kickoff) with an intake form and delivery calendar.
What do you need from me?
Read access to analytics and Search Console, answers to an intake form and approvals within 2 working days.
Who do I talk to?
One account contact, plus the specialist when it helps.
How will I know where things are?
Every deliverable has a status. You get a monthly delivery report.
Do you work with developers?
Yes. We write tickets they can act on, or we make changes ourselves where we have access.
Results
Can you guarantee page one?
No. Nobody can. We promise dated deliveries, honest reporting and work you can check.
How long until I see results?
Technical fixes can show in weeks. Content and links take months. We tell you what to expect for your case.
What will the reports show?
What shipped, what was verified, what moved and what's next. For e-commerce, orders and revenue by category. For local, calls and directions.
Do you work on AI search?
Yes, with honesty about limits. We measure citations and improve the odds. We don't promise them.
Can you show examples?
Yes: three cases in the Work section, described by sector.
Contracts
Is there a lock-in?
Monthly services have a 3-month minimum, then 30-day rolling notice. One-offs have no commitment beyond the project.
What if I want to cancel?
After the minimum, give 30 days' notice. Booked sessions can be cancelled free up to 24 hours before, then 50 % applies.
Do I own the work?
You own your deliverables on payment. We keep our methods and templates.
Do consumers have a right to withdraw?
Yes, 14 days if you buy as a private person. Businesses aren't covered. See the refund policy.
What law applies?
Danish law. Disputes go to the Copenhagen City Court.
Data
What access do you need to my analytics?
Read access to Search Console and Analytics. We don't need to edit them.
What do you do with my data?
Use it only to deliver your work. See the privacy policy.
Do you use Google Analytics on this site?
Only if you accept analytics cookies. If you reject them, none loads.
Do you share my information?
Only with suppliers needed to deliver the service, such as hosting and email, under agreements. We don't sell data.
Where can I ask about my data?
support@seocourier.com. You can also contact Datatilsynet, the Danish Data Protection Agency.
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